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Training Course Outlines

Assertiveness
Chairing Meetings
Customer Service Private Sector
Customer Service Public Sector
Leadership
Minute Taking
People Management
Presentation Skills
Recruitment and Selection
Time and Stress Management

Looking for a Motivational Speaker?

'Success is Simple'

Articles

Excellent Customer Service
Creating a great presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public speaking?
Will they remember you?
Your body language
10 most common mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What you must do to have an effective presentation

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Leadership - Creating Self-Starters

2 day course

Leaders should be aware that one of their primary functions is to create as many Self-Starters as possible.

Definition of a Self-Starter? A Self-Starter is a person who not only completes their daily assigned tasks, but also:
a) identifies and searches for problems
b) provides a solution, or
c) takes the problem to the appropriate person

Self-Starters... find work to do.
Self-Starters... take responsibility.
Self-Starters... feel a sense of ownership.
Self-Starters... finish the job.

How You Will Benefit

You will be able to:

  • Memorise vital information
  • Understand the role of leadership when creating Self-Starters
  • Discover the elements of the Self-Starting Mechanism (SSM)
  • Recognise the Power of Expectations
  • Link expectations and team performance
  • Define responsibilities and goals
  • Create an action plan for goal accomplishments
  • Sustain team performance
  • Stop counter-productive behaviour
  • Use feedback as information

What's Included?

  • Instruction by an expert facilitator
  • Specialised manual
  • 30 day e-mail follow up
  • Certificate of attendance

Fees

On-site: minimum of 4 participants £1600 + VAT (i.e. £400 + VAT per participant)
Each additional participant £200 + VAT
There are no other costs

Open public course: £590 + VAT per person

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