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Training Course Outlines

Assertiveness
Chairing Meetings
Customer Service Private Sector
Customer Service Public Sector
Leadership
Minute Taking
People Management
Presentation Skills
Recruitment and Selection
Time and Stress Management

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Articles

Excellent Customer Service
Creating a great presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public speaking?
Will they remember you?
Your body language
10 most common mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What you must do to have an effective presentation

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Minute Taking - Concise & Accurate

1 day course

Clear and well structured minutes are essential to reinforce a meeting's value, and this course has been designed to equip the appointed minute taker with the skills necessary for accurately reporting the meeting and actions to be taken. Whether experienced or with little previous training, you will achieve an improved understanding of the importance of professional and informative minutes to the success of meetings.

Course designed for anyone who needs to produce minutes of meetings, which are accurate and concise.

Course Aims and Objectives

At the end of the course the participant will be able to:

  • Memorise vital information
  • Understand the role of the Chairperson
  • Put together an agenda, working effectively with the chairperson and colleagues
  • Prepare and plan for the Cycle of a Monthly Meeting
  • Differentiate between Basic Agendas and Full Agendas
  • Write up the Minutes

The course will also detail:

  • Arranging your notes into the finished format
  • Ensuring the layout is easy to understand
  • Using a structured approach
  • Ensuring clarity and brevity
  • Satisfying the criteria and time constraints.
  • Follow up

Fees

On-site: minimum of 4 participants £800 + VAT (i.e. £200 + VAT per participant)
Each additional participant £100 + VAT
There are no other costs

Open public course: £395 + VAT per person

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