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Training Course Outlines
Assertiveness
Chairing Meetings
Customer Service Private Sector
Customer Service Public Sector
Leadership
Minute Taking
People Management
Presentation Skills
Recruitment and Selection
Time and Stress Management
Looking for a Motivational Speaker?
'Success is Simple'
Articles
Excellent Customer Service
Creating a great presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public
speaking?
Will they remember
you?
Your body language
10 most common
mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What you
must do to have an effective presentation
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Stress Management
1 day course
When pressure is manageable, it can be challenging and motivating, but
frequently increased responsibilities and ever-changing workloads and
deadlines lead to the damaging effects of stress on individuals, colleagues
and the organisation. This one day programme identifies the causes and
makes suggestions on how to cope.
Course designed for anyone who wishing to avoid the effects of stress
or who may be concerned about others.
Course Aims and Objectives
At the end of the course the participants will be able to:
- Memorise vital information
- Understand the difference between 'pressure' and 'stress'
- Understand the causes and the 'costs' of stress
- Recognise the signs of stress in themselves and others, and what happens
when people are stressed
- Understand how stress can affect behaviour, the impact it can have
on the individual and their colleagues, how different people cope and
react to too much pressure, and the positive and negative effects of
stress
- Look at how to overcome stress, coping techniques, managing change
and adapting themselves
The course will also cover:
- Practicing assertive behaviour
- Basics of Time Management and how to cope, recognising the need to
control pressures and demands
- Action plan to manage stress in the short term and examine ways of
reducing and preventing stress in the future
What's Included?
- Instruction by an expert facilitator
- Specialised manual
- 30 day e-mail follow up
- Certificate of attendance
Fees
On-site: minimum of 4 participants £800 + VAT (i.e. £200
+ VAT per participant)
Each additional participant £100 + VAT
There are no other costs
Open public course: £395 + VAT per person
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